About Carter-Young, Inc.

We embrace our roots as a family business but have grown organically into a national collection agency.

We bring a breadth of experience and range of solutions to the recovery of delinquent accounts receivable.
Carter-Young has been looking after the interests of both creditors and consumers for nearly 20 years and we can help collect your past-due accounts.

We place great emphasis on compliance and strive to collect the "right way" by employing top-notch collection training and knowledge retention programs.

We employ assets that have worked "on the ground" in several industries we represent. The nuances of student housing, multi-family and medical, just to name a few, are not concepts to us, but real-life experiences.

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Why Carter-Young
We are a revenue recovery provider that believes service comes first.

We serve our associates, our clients and your customers with exceptional care.

Our hard work, along with mutual respect and strong relationships, has proven that success can come naturally.

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Our Mission
What sets us apart from the other guys?

  • We strive to build long-lasting relationships with our clients while protecting their image in the community
  • We relentlessly pursue exceptional service for our clients while preserving the goodwill of the consumer
  • With a tenacious attention to detail, we consistently make available to our clients a team of highly trained and dedicated collection professionals
  • We work hard to continually improve operational efficiencies by developing and utilizing industry-leading technology
  • Continuously evolving to meet the trends in consumer behavior toward debt, as well as the ever-changing regulatory climate
  • To strengthen our leadership position within the industry through purposeful research and continuous development of new collection methods

We Subscribe to and Honor the Commitment of the ACA's Collector's Pledge

I believe every person has worth as an individual.

I believe every person should be treated with dignity and respect.

I will make it my responsibility to help consumers find ways to pay their just debts.

I will be professional and ethical.

I will commit to honoring this pledge.

This communication is from a debt collector and an attempt to collect a debt; any information obtained will be used for that purpose.