About Us

Carter-Young is a professional next and final step collection service dedicated to providing high quality services to both large and small institutions with superior technology along with a dedicated management and customer service staff. Our commitment to stay ahead of industry trends and customer requirements makes us a leader in the industry.

Carter-Young’s passion for innovative growth is fueled by five fundamental business objectives:

Customer Relationships – To build long-lasting relationship with our clients while protecting their image in the community.

Quality and Excellence – To relentlessly pursue top-notch collections for our clients while preserving the good will of the consumer.

Customer Service – With a fanaticism to detail, make available to our clients a team of highly trained and dedicated credit professionals.

Technology – To continually improve operational efficiencies by developing and utilizing industry leading technology.

Leadership – To strengthen its leadership position within the industry through industrious research and innovating development of new collection methods.